We're here when you need us.

Yes — and it sounds like your studio, not a generic robot. During setup, you pick a voice, a greeting, and how it should describe your services. Most clients can't tell it's AI. The ones who figure it out are usually impressed.

You decide. The AI can transfer to your cell, take a message, send you an SMS summary, or offer to text a booking link. You're in control of every escape hatch.

No. Keep your existing number. We forward calls from your number to the AI in seconds. You can turn forwarding on and off from your phone — answer calls yourself when you're free, let the AI handle them when you're not.

You are live in 15 minutes. You enter your services, connect Google Calendar, upload 10 photos, and forward your number.

Yes. It's a free service. If you're on Square, Vagaro, Fresha, or GlossGenius, our team will import them free for your clients, services, and appointment history.

Export everything — clients, appointments, financials — to CSV with one click. No lock-in, no fees, no guilt trip. We earn your business every month.

No. You pay Stripe's published rates directly. We make money on software, not on your sales.

Beauty services aren't covered by HIPAA, but we treat client data like it is. All data is encrypted at rest and in transit, hosted in US data centers, and scoped per studio — no one at another studio, or at SalonSub, can see your book. SOC 2 Type II is in progress.

We support Stripe Terminal (recommended) and Square Terminal. If you already have a Square reader, keep it — we integrate with Square's Connect API for in-person payments. Online payments always run on Stripe for reconciliation.

Yes. Each operator can be set to commission-split (configurable %, optionally tiered) or flat booth rent. Monthly commission statements are generated automatically as PDFs.

Not in v1. But we are happy to implement it for you. SalonSub AI is built and priced for single-location 1–4 chair studios. If you're multi-location, contact us.

Not yet, and it's deliberate. We generate three platform-tuned posts every morning with images and captions, and you copy-paste them yourself. It's a 90-second task that avoids Instagram API rule changes breaking your marketing overnight. Auto-posting is on the roadmap when Meta's API becomes dependable.

No. Trial is free. First month is the first month. Hardware is the only one-time cost, and only if you want in-person card-present payments.

Month-to-month. Cancel anytime in the app, no email required.